Your company has fixed my washer and dryer after another company was unable to even diagnose the problems correctly, and charged me to install parts that were not necessary and didn't fix the problem. The washer and dryer are true "lemons" but you have always been able to get them running for a reasonable, fair, price. You are always on time, professional, and and I will never use another appliance repair company, EVER! On one occasion Geoff came to fix my washer, found the problem, but didn't have the part. He had other customers scheduled so he took care of them, drove to get the part and came back to fix my washer the same day. I can't tell you how many times the "other" company had the (unecessary) part mailed to my house and scheduled the install several days later, prolonging the down time. Very grateful for your efforts, Thank you!
Happy to recommend Best. Scheduling was easy, and fit into our day very well. Bryan arrived on time, and the repairs were completed quickly, with a thorough explanation of what happened to our washer, and what was done to fix it. And the price was slightly less than estimated. We are hoping that we never have broken appliances again, but when we do, Best is the only choice for our home. Thanks!
I have used Best a few times over the years and they have delivered A+ service each time at a reasonable price so I continue to come back.
Service man was on time and completed the repairs as promised plus he was able to determine the compressor was still under warranty which saved us $1000.
Always a great experience having Best Service in my home. The technicians are very knowledgable!!
Very impressed. Jeff S was our technician and he was prompt, nice, worked quickly and was a complete professional.
Sarah Mott Z.
On time, knowledgeable and friendly.
Repairman was so nice and very professional
Eddy our technician has been out to the house twice now once for a dishwasher and once for a dryer. Fast, efficient and prompt to the appointments. Best Service is a keeper for repair needs.
Did a very good job
Best Service company is a great company when your appliances break down or just need some maintenance.
They are professional, knowledgeable, courteous and punctual.
We love their service.
Ben was very professional and exceeded all of our expectations for a wonderful service experience!!!
The technician, Rob Ewing, was committed to getting a difficult repair corrected properly. He had to return for two additional sessions due to a faulty original installation, but inevitably corrected the problem. I believe the skills and …
Incredible customer service. The service man was so kind and efficient. Fixed my machine within an hour. Did not have to buy parts.
The Best Service Company technician was prompt, pleasant and very efficient. He quickly diagnosed the problem with my microwave, and swapped out the defective part. The whole procedure took no more than 45 minutes. I am very pleased with …
Had to wait a little while to get someone to our house but both times I've called for service I was very impressed with the professional attention and personnel who arrived. Very happy with their service.
Best Service Company was a trusted name we were given 20 years ago so there was no question who we would call when our 9 year old Bosch front loading washer suddenly quit spinning.
The repair man was on time, early actually, and was both pleasant and professional. Most of all, Monty was honest with us about our situation.
As great as Bosch is, their parts can be quite pricey. That, sadly was our case. Monty could repair our machine but it would cost nearly as much as a new one. He made recommendations as to where to look and what machines we might be happiest with. Sooo many choices!
Our new washer was delivered Sat and our laundry is all caught up!
Very reliable, knowledgeable and helpful technician. I would definitely recommend them and use them again.
Excellent service! Friendly and informative technician that fixed the problem quickly after giving me the exact cost. This company uses the most up to date technology to shorten the repair visit window and let the customer know the almost …
The appliance tech from Best Appliance showed up on time, surveyed the problem we had with some new dryers, took a creative approach and offered several solutions. I so appreciated his help and comments. He concluded that our non …
Timely and friendly repair of our GE refrigerator.
We have used Best Service 4 or 5 times over the years and they have always been prompt and repaired our appliances and we're very knowledgeable. They are our go to guys when we need repairs.
I have used Best Service for repairs on my Whirlpool fridge. The tech arrived on time and was able to determine what the issue was. I had to have the tech come back out to replace the item as it needed special approval. I am so happy to …
These guys are so professional and good. A confirmation call, a text and the tech was fantastic. They were assigned to my house through a Whirlpool warranty but I will definitely use them again when I need to hire someone independently.
This was our third call to Best Service Company. My oven decided to go kaput and I had them out to give me an estimate on the cost to fix it. There were there when they said and were super professional on the estimate. Even though we decided to replace the oven altogether, I will ALWAYS call them when I need an appliance repaired.
it is a caveat emptor world. I was quoted one price for parts on the appointment call, and another (higher--surprised?) when the service technician showed up. Also, he had the opposite of an "accomodative attitude". Upon completion, I …
The service tech was on time and he thoroughly explained the problem to my wife's satisfaction. I would definitely use them again and I highly recommended them. If all of their tech's are like the one we had they are a great company!
This company was the best service company I had ever come into my home. They were prompt as well as knowledgeable, and very polite as well. I was very impressed and thankful for it all
I originally found Best Service for a warranty repair on our Kitchen Aid Dishwasher and found them to be great. I recently had a non warranty issue with our Kitchen Aid Oven. I booked an appointment online after hours and they were out the …
I have used Best Service for repair on a KitchenAid Fridge and recently our Bosch Dishwasher stopped draining. Appliance repair is never cheap, but it's often better than buying something new. The tech arrived on time and found that it was …
Had Best come to work on our new refrigerator after having a competitor come 5X and was unable to do the repairs correctly. Steve O. came to our house and did a fantastic job ! He was friendly, prompt and very knowledgeable. He fixed the …
It was so easy and I was so glad to have the best service possible!! He was great!!!!
Once I was able to access the information for a repair service (no fault of Best Service Company, just the website for my appliance), I was able to get an appointment for the next day with a time frame. It was confirmed the next day and the service person called me prior to arrival (at the designated time), arrived promptly, and had the "fix" for my problem ready to install, due to previous similar problems. The repair was made quickly and efficiently. I really appreciated the entire experience and recommend Best Service Company whole-heartedly.
Excellent & friendly service. The technician even educated me about the problem with my refrigerator to avoid the issue in the future.
Ice maker on the fritz...frustrating, but not the end of the world. Called expecting noone for a few days. My schedule was tight and of course my window of time was right in te midst of when i needed to be somewhere else. Rescheduling wiuld…
My dryer went out and this company got to me right away. Eddie knew right away what was wrong. He had to order a part but was back in 2 days to fix the problem. He was also on time. I will call them again if I need this kind of service.
Monty was awesome! His knowledge of the product and problem/s was amazing! Went above and beyond!
Serviceman was professional, on time and fixed the problem. That's all I could ask for!
Great service. Had to replace a part in my Dacor oven. Prompt, knowledgable, fixed the problem fast. It was expensive is my only complaint. Perhaps a discount for repeat customers would be nice. Highly recommend and I will use them again.
our service tech, Monty, was excellent. He was punctual, personable, professional and thorough.
Excellent service. I received confirmation of my appointment window which was only 2 hours rather than the usual 4 hours. I was contacted when the service person was on his way and he arrived shortly thereafter. He was helpful, …
So, I and my unmentionables found ourselves in a quandary after my 7 mo old washer decided to become self-aware and go on strike. This of course has to occur Saturday afternoon.. In a panic, I contacted Lowes where I had originally …
Awesome job! Efficiently and effectively repaired our oven (that was still under warranty).
Prompt, professional and courteous. Fixed the problem immediately and had the necessary parts with them in the van.
The oven on my 2 year old Dacor range stopped working. Best showed up the first visit with a relpacement circuit board but turned out the board that was faulty was a different one. (Dacor range has 3 boards!) Came back a second time after …
Best Service has been able to fix my appliances when other companies couldn't. Very happy with their service and routinely recommend them to my friends and family.
I was very happy with the way things were handled in repairing the soap dispenser in my dishwasher. Our service tech knew what he was doing and he was very efficient. I was notified by email and phone notification for when he was on his way…
Company very good at keeping you informed about the schedule....the techs. are very professional and personable. The techs. make you feel that you are the most important customer in the world, and take time to explain in common language …
As a service professional myself, I was very impressed with Best Service Company. The first time they came out to my house, my small problem with my stove was fixed very quickly but since I was paying for a full unit of time, the tech asked…
I wish I could give this company 10 stars! They just saved us $2,000. He fixed a Thermador oven that everyone else had given up on – even our HomeSmart repair plan. THANK YOU SO MUCH!!!!
Quick response, Jake was awesome!!
Bryan was one of the best service guys I've ever had to deal with. He came back when I had another issue and even though it was the holiday he was happy to make sure that things were right! Thanks!
This is a great company to work with. Excellent service by well trained, professional service techs. Great communications throughout the entire process. Have referred them to neighbors. I will always use them for all of our appliance …
This company is great! Ken came back more than once to fix a loud refrigerator, he went above and beyond by contacting the company and other members of his team to find a solution to the loud noises my fridge was emanating every time it ran…
My service appointment was scheduled within a week of my initial call. I was provided a 4 hour window for my appointment which was narrowed down to 2 hour window the evening before my appointment. The day of my appointment I was provided an…
I received prompt service, e-mail and text confirmation of appointment times. The tech showed up right at the start of the appointment window each visit. The parts they needed came in earlier than expected. They were knowledgeable about the…
The technician who came out was awesome and re-calibrated my new Whirlpool oven temp-- works much better now. He was right on time and very professional. I will be calling them again whenever I have an appliance question/issue.
Jeff from Best Service Company came out yesterday to repair our Jenn-Air dishwasher. He diagnosed and said it would need a new washer pump and drain pump, which is a major repair. He was very honest and suggested we buy a new dishwasher, as…
Jeff was able to fix our new Kitchen Aide double oven before Christmas. Turns out Kitchen Aide had the wiring all mixed up.
I've used Best twice, once for a warrantied vent hood & recently for a fridge. Both repairs were handled quickly, efficiently, & at a reasonable price. Techs were knowledgeable, dressed professionally, & answered all my questions. I'm very …
Great personality and very prompt and knowledgeable!
Great experience. Service individual was very polite and personable. Identified problem with oven broiler right away, and fixed it without complications. I could not find the serial number nor model, but he had no problems, and even had the…
Very good customer service. Everyone we dealt with was friendly and great to work with.
Jared came out found the problem, ordered the part, came back and put it in. Seems to work fine now.
I was very happy with Best Service Company's customer service. They give you a 4 hour window when you make your appt, then a two hour window the day of service & then a call when the driver is leaving his last appt. The repairman was …
I have been a customer for more than a decade. They know their stuff
Great experience! Monty has come to our house twice now and each time has been professional and knowledgeable. Would call on them again anytime.
Monty came out to fix the water dispenser in our fridge, which was under warranty. He was professional, knowledgeable, and punctual. He took care to keep everything clean and was able to resolve our problem quickly. It was overall a great …
Easy to schedule appointment. Confirmation call prior to arrival. Prompt service to fix problem. Cost was exact match to estimate.
Thank you for making this repair non-stressful!
Both our Whirlpool Dryer and our Maytag Stove are now working. With 5 or 6 loads
of wash a day and many mouths to feed, we say THANKS!
Very friendly and polite repair man! Quick work, and helped me understand what was wrong with the fridge, and how he was fixing it! Excellent service!
Fast, thorough and knowledgeable – able to solve a difficult internal water leak in our fridge quickly.
Scheduling was easy, the automated system sent a txt message letting me know the technician was on the way, and he arrived on time. Working on a stacking unit is a pain but he had a contraption/stand to easily slide the unit out of the way…
The repairman was a respectful person and did everything he needed to do to fix the problem. High marks, Joseph Wachowicz
Scheduled repair through Maytag's extended warranty services. Only had to wait a few days for a service call and were given choice of morning or afternoon. Our technician was prompt, courteous, and knew exactly what to do to fix it quickly…
We had Adam come out for our fairly new washer, under warranty. Competent, efficient, and polite. We have used Action Appliance for over 18 years, but Best will be our go to repair people now.
My experience with these repair technicians has been excellent! They are professional, polite, well-trained, and knowledgeable. I've had them to my house 3 times for different (under factory warranty) appliance issues and each time the …
Best Service came out to replace my cooktop. Repairman was on time, professional, tidy – and charged me less than the over-the-phone estimate!
The technician quickly determined the problem and that we needed a replacement part...but it was one that would take a week to get here, and I was hosting guests and badly needed my dishwasher working. He made another call, located the part elsewhere and came back to install it the very next day. I so appreciated that he went out of his way...made a huge difference for us!
Best has serviced our oven and refrigerator. We have been very happy with the work. Best keeps you informed as to the timing of your appointment and if the technician is running late. The technicians know what they are doing and they make …
Steve was great. Very professional and pleasant ,on time. I appreciate his expertise.
Best Service Company has the most knowledgeable and helpful service technicians. We use no one else for our high end appliances. Call Best first!!!
Service great as usual! Never worry about the honesty and integrity of this company.
Very professional, on time, and fixed the issue I was having in 5 mins.
I like how this company gives a 2 hour window for appointments. The tech showed up right on time and was very professional. No repair was needed so I can't evaluate on work performed which is why this is not a five star review.
Both repairmen were polite, courteous, and helpful. We appreciated the fact that our request for help was ansered so promptly. We were given 2 hr. window expectations and were very pleased when the technicians did show up within that time frame. Thanks for your help and will certainly call again when service on our appliances is needed.
Polite, friendly, and oh-so thorough in explaining what to do in the future.
My wife and I had a great experience with Best Service Co. From beginning to end, things worked smoothly. We were given a 2 hour window for the technician. We were called to say he was behind but would be at our home. He was. Monty …