Excellent service came out when scheduled (on time). Check the Frig told us what needed to be fixed and had part in town and could come back out next day to replace part. Came back out replaced part and told us to watch to make sure frig …
While expensive to have you appliance checked out, they do a thorough job and are very professional.
Lynnea Stolpe Ossello
Great service! The technician actually arrived earlier than scheduled, diagnosed the problem quickly, and had it repaired in no time. Would definitely recommend!
Although I had to wait over the weekend they came early! Fixed the problem in a short period of time and all was good.
Ken was straightforward with his advice and worksmanship. This is a good shop.
Professional, courteous, they don't have a one-answer-fits-all approach. I would definitely call them again.
Recently required a handle repair for my dishwasher – all covered under warranty. Their optimal use of technology to track the repair request, confirm the appmt, timely notification of a time window etc- outstanding.
Good old fashioned customer service from a knowledgeable tech. It really does still exist. So happy to have found these guys. Already given their name to several friends
Best is always the best!!! Knowledgeable, efficient, and friendly. They are always our first call!
Very professional, efficient, great communication regarding appointment times and ETA.
Scheduling staff was friendly and helpful. Tech arrived at my home on time and was quick and efficient.
The repair man was on time and performed his services with professionalism.
Best customer service !!
They at least found the problem right before the Service Plan ran out...so I got my money back. The other company just kept replacing things and it never worked.
Very professional- the office called ahead of of time to give me an expected arrival time the day of service. The serviceman diagnosed the washing machine problem right away , part ordered & back to repair in a timely manor. I recommend …
Technician was awesome and extremely professional.
Fixed our 2 Fisher Paykel dishwashers with a simple service call and now they both work great. Thanks.
Repairman showed up on time. Listened to our explanation of the problem, ordered part and returned to install. Professional
The service man was on time, fixed our washer and the price seemed fair.
Quick and happy with results but cost was higher than it should have been
Great customer care beginning to end!
Very good service. Had Brand source come out first and they were horrible. Best service company was pleasant to work with.
Service was prompt. Technician very knowledgeable.
Technician arrived within the preset arrival window. Explained everything fully. Very friendly and knowledgeable. Will definitely use them again!
technician came and checked the dryer. Did several tests and determined it was airflow issue. Called another service for dryer vent cleaning and it worked great afterwards.
Dr Columbus Veasey Jr
The technician who came out to repair our dishwasher was very knowledgeable and professional. He completed the repair in about an hour and gave me some helpful suggestions on how to use the soap dispenser and avoid the problems we …
This company has worked on my Washer & Dryer and I was very pleased with the results. I also think the bill was very reasonable! The repair person was on time and solved the problems quickly and accurately.
Very fast, on time and very informative.
The technician was very nice and was so knowledgeable and efficient. I would definitely recommend them and already have! I even called my friend to think her for referring Best Appliance.
The repair man was excellent
Knowledgeable and efficient. Will definitely use again.
Quick and efficient. Knew what he was doing aid didn't dilly-dally
Awesome service and follow up
We had to have some plumbing work done prior to the competition of the repair to our dishwasher.
The technician repaired our washing machine on one day and a technician returned the day following our plumbing repair to complete the …
Your company has fixed my washer and dryer after another company was unable to even diagnose the problems correctly, and charged me to install parts that were not necessary and didn't fix the problem. The washer and dryer are true "lemons" but you have always been able to get them running for a reasonable, fair, price. You are always on time, professional, and and I will never use another appliance repair company, EVER! On one occasion Geoff came to fix my washer, found the problem, but didn't have the part. He had other customers scheduled so he took care of them, drove to get the part and came back to fix my washer the same day. I can't tell you how many times the "other" company had the (unecessary) part mailed to my house and scheduled the install several days later, prolonging the down time. Very grateful for your efforts, Thank you!
Happy to recommend Best. Scheduling was easy, and fit into our day very well. Bryan arrived on time, and the repairs were completed quickly, with a thorough explanation of what happened to our washer, and what was done to fix it. And the price was slightly less than estimated. We are hoping that we never have broken appliances again, but when we do, Best is the only choice for our home. Thanks!
Service man was on time and completed the repairs as promised plus he was able to determine the compressor was still under warranty which saved us $1000.
Always a great experience having Best Service in my home. The technicians are very knowledgable!!
Repairman was so nice and very professional
Did a very good job
Best Service company is a great company when your appliances break down or just need some maintenance.
They are professional, knowledgeable, courteous and punctual.
We love their service.
Ben was very professional and exceeded all of our expectations for a wonderful service experience!!!
Had to wait a little while to get someone to our house but both times I've called for service I was very impressed with the professional attention and personnel who arrived. Very happy with their service.
Best Service Company was a trusted name we were given 20 years ago so there was no question who we would call when our 9 year old Bosch front loading washer suddenly quit spinning.
The repair man was on time, early actually, and was both pleasant and professional. Most of all, Monty was honest with us about our situation.
As great as Bosch is, their parts can be quite pricey. That, sadly was our case. Monty could repair our machine but it would cost nearly as much as a new one. He made recommendations as to where to look and what machines we might be happiest with. Sooo many choices!
Our new washer was delivered Sat and our laundry is all caught up!
This was our third call to Best Service Company. My oven decided to go kaput and I had them out to give me an estimate on the cost to fix it. There were there when they said and were super professional on the estimate. Even though we decided to replace the oven altogether, I will ALWAYS call them when I need an appliance repaired.
This company was the best service company I had ever come into my home. They were prompt as well as knowledgeable, and very polite as well. I was very impressed and thankful for it all
It was so easy and I was so glad to have the best service possible!! He was great!!!!
Once I was able to access the information for a repair service (no fault of Best Service Company, just the website for my appliance), I was able to get an appointment for the next day with a time frame. It was confirmed the next day and the service person called me prior to arrival (at the designated time), arrived promptly, and had the "fix" for my problem ready to install, due to previous similar problems. The repair was made quickly and efficiently. I really appreciated the entire experience and recommend Best Service Company whole-heartedly.
Serviceman was professional, on time and fixed the problem. That's all I could ask for!
Best Service has been able to fix my appliances when other companies couldn't. Very happy with their service and routinely recommend them to my friends and family.
Justin was very fast, professional and friendly.
The technician who came out was awesome and re-calibrated my new Whirlpool oven temp-- works much better now. He was right on time and very professional. I will be calling them again whenever I have an appliance question/issue.
The service tech was on time, friendly and knowledgeable.
Best is really the BEST !!
The repairman was early and very knowledgeable. He took care of the problem quickly. Thank You
Jeff was very respectful and courteous.
Honest timely professional and considerate
Super great service!
Great personality and very prompt and knowledgeable!
Very good customer service. Everyone we dealt with was friendly and great to work with.
Jared came out found the problem, ordered the part, came back and put it in. Seems to work fine now.
Prompt, friendly and very helpful!
Easy to schedule appointment. Confirmation call prior to arrival. Prompt service to fix problem. Cost was exact match to estimate.
Thank you for making this repair non-stressful!
Very friendly and polite repair man! Quick work, and helped me understand what was wrong with the fridge, and how he was fixing it! Excellent service!
Fast, thorough and knowledgeable – able to solve a difficult internal water leak in our fridge quickly.
The repairman was a respectful person and did everything he needed to do to fix the problem. High marks, Joseph Wachowicz
Best Service came out to replace my cooktop. Repairman was on time, professional, tidy – and charged me less than the over-the-phone estimate!
The technician quickly determined the problem and that we needed a replacement part...but it was one that would take a week to get here, and I was hosting guests and badly needed my dishwasher working. He made another call, located the part elsewhere and came back to install it the very next day. I so appreciated that he went out of his way...made a huge difference for us!
Steve was great. Very professional and pleasant ,on time. I appreciate his expertise.
Service great as usual! Never worry about the honesty and integrity of this company.
Very professional, on time, and fixed the issue I was having in 5 mins.
Both repairmen were polite, courteous, and helpful. We appreciated the fact that our request for help was ansered so promptly. We were given 2 hr. window expectations and were very pleased when the technicians did show up within that time frame. Thanks for your help and will certainly call again when service on our appliances is needed.
Polite, friendly, and oh-so thorough in explaining what to do in the future.
The company is very easy to contact and email confirmation and reminding message with very good service
Fast, efficient, friendly, fairly priced. I didn't feel like I was being sold something I didn't need and appreciated the options given to save money on the overall cost by doing the defrosting of the fridge/freezer myself.
Very professional. Impressed with their customer service :)